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Power & Water Utility Company for Jubail & Yanbu (MARAFIQ) chooses AdobeLiveCycle ES TOPCALL as their Enterprise Business Communication channel. The Adobe solution “eForms” and “Adobe Output” is used to automate Billing, Printing and distribution. The same solution is also used for customers and employees forms filling and submission across the organization.
The solution is fully web based and is integrated in real-time with SAP ERP and SAP CRM application. The solution is also integrated with TOPCALL Unified Business Messaging platform. The solution will serve over 130,000 of Marafiq customer and subscribers.
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